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Privacy policy

Last updated: 2026/08/20

Wajen Clinics is committed to protecting your personal data and privacy.

Information We Collect

• Name

• Phone number

• Email address (optional)

• Date of birth and reason for visiting, collected when you book

• Whatever your doctor records in your file during treatment

• Any information you provide when registering or contacting us

We do not ask for data we do not actually need to deliver care.

How We Use Your Data

• To provide services and respond to your requests

• To confirm your appointment and remind you by SMS or WhatsApp

• To follow your case between visits

• To improve our services through aggregate statistics that do not identify you

We only send marketing messages if you explicitly opt in, and you can withdraw that at any time.

Who Can Access Your Data

Access to your file is limited to the clinical and administrative staff at the branch you visited, according to each person's role. We do not sell your data or share it with commercial third parties.

Before and After Photography

No image of you is published without your signed written consent, which we keep on file. You may withdraw that consent at any time and the image is removed from the site.

Retention

Medical records are kept for the period required by Saudi health regulations, then securely destroyed.

Your Rights

You may request a copy of your data, ask us to correct it, ask us to delete anything we are not required to retain, or object to its processing.

Contact regarding your privacy: (info@wajan-clinic.com)